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Privacy Policy
This privacy policy explains TechArk’s commitment in protecting your privacy and the confidentiality of any personal information provided to us and in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website (techark.com.au), use our services, or interact with us.
Collection of Personal Information
We may collect personal information directly from you, through your use of our website, or from third parties. The types of personal information we may collect include:
- Contact Details: Name, email address, phone number, business name and job title
- Transactional Information: Information about services you purchase or inquire about
- Technical Information: Website usage & data collected via cookies or similar technologies
- Other Information: Any additional personal information you provide voluntarily
Use of Personal Information
We use your personal information to:
- Provide and manage our services
- Respond to inquiries and provide customer support
- Conduct business operations, including billing and account management
- Improve our website and services through analysis and feedback
- Comply with legal obligations under Australian law
Disclosure of Personal Information
We do not sell your personal information. However, we may disclose your personal information to:
- Service providers who assist us in delivering our services or payment processing
- Regulators, law enforcement, or government agencies where required by law
- Third parties in connection with a merger, acquisition, or sale of all or part of our business
Cookies and Website Analytics
We use cookies and similar technologies to:
- Improve your browsing experience
- Monitor website traffic and performance
- Deliver targeted advertising and marketing
- You can manage your cookie preferences through your browser settings.
Data Security
We will take reasonable steps to ensure your personal information is accurate, secure, and up-to-date. This includes maintaining secure systems and regularly reviewing our data protection measures. We protect it from misuse or unauthorised access and will delete or de-identify it when no longer needed. While we strive for security, no internet transmission is 100% secure. Please take caution for the privacy practices of linked sites.
Accessing and Correcting Your Personal Information
You have the right to request access to and correction of the personal information we hold about you under the *Privacy Act 1988*. To make a request, contact us at infosec@techarkh.com.au [Insert Contact Details]. We may require verification of your identity and may charge a reasonable fee for access where permitted.
Complaints and Dispute Resolution
If you believe we have breached the *Privacy Act 1988* or the APPs, you can contact us to make a complaint at @infosec@techarkh.com.au. We will investigate and respond within a reasonable timeframe.
Overseas Disclosure
Some of our service providers or partners may be located outside of Australia. If your personal information is disclosed to an overseas recipient, we will take reasonable steps to ensure the recipient complies with the APPs or equivalent standards.
Updates to This Policy
From time to time, Australian Privacy Laws and Regulations may be updated or new ones introduced. In such cases, we may update this Privacy Policy to reflect changes in our practices. The updated policy will be published on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us @infosec@techarkh.com.au
Thank you for trusting TechArkh. We are committed to protecting your privacy and complying with Australian privacy laws.